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In order to access a specific website while using the Zscaler app for protection, you’ll need to temporarily disable the app’s security features. Follow these step-by-step instructions to turn off Zscaler, refresh the website for login, and then re-enable Zscaler for continued secure browsing.
- Open the Zscaler app on your device.
- Within the Zscaler app, locate and select the option to “turn off” or disable the Zscaler protection.
- Once the Zscaler protection is turned off, navigate to the website you need to access.
- Refresh the website. This action should now enable you to proceed with the login process.
- After successfully logging in to the website, return to the Zscaler app.
- Within the Zscaler app, find the option to “turn on” or re-enable the Zscaler protection.
- Select the option to turn the protection back on to resume secure browsing.