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In order to access a specific website while using the Zscaler app for protection, you’ll need to temporarily disable the app’s security features. Follow these step-by-step instructions to turn off Zscaler, refresh the website for login, and then re-enable Zscaler for continued secure browsing.

1. Open the Zscaler app on your device.
2. Within the Zscaler app, locate and select the option to “turn off” or disable the Zscaler protection.
3. Once the Zscaler protection is turned off, navigate to the website you need to access.
4. Refresh the website. This action should now enable you to proceed with the login process.
5. After successfully logging in to the website, return to the Zscaler app.
6. Within the Zscaler app, find the option to “turn on” or re-enable the Zscaler protection.
7. Select the option to turn the protection back on to resume secure browsing.