Troubleshooting

Welcome to our Troubleshooting section, a dedicated resource for resolving technical issues to ensure a seamless digital experience.

Network and Connectivity Issues

Explore solutions to common network and connectivity challenges. This section addresses issues such as slow internet speeds, frequent connection drops, and other network-related problems.

  • Identifying Network Issues: Learn to diagnose and understand common network problems.
  • Addressing Connection Drops: Discover tips to resolve frequent connection drops and interruptions.
  • Optimising Internet Speed: Explore techniques for enhancing Internet speed and overall connectivity.

Clearing Your Browser Cache

Understand the significance of clearing your browser cache to address potential issues stemming from outdated or corrupted cached data. Follow our step-by-step guide for a clean browsing experience.

  • Importance of Cache Clearance: Learn about the impact of cached data on your browsing experience.
  • Step-by-Step Guide: Clear your browser cache efficiently with our detailed instructions.

Z Scaler

Resolve challenges with Zscaler through our troubleshooting guide. Sometimes this system can block logins to SSO sites and ZScaler needs to be refreshed.

  • Identifying Common Zscaler Problems: Recognise prevalent issues users encounter with Zscaler.
  • Troubleshooting Steps: Follow step-by-step instructions to effectively address and resolve Zscaler issues.

Outlook Issues

Resolve challenges with Microsoft Outlook through our troubleshooting guide. Whether it involves sending or receiving emails, syncing issues, or other Outlook-related concerns, find effective solutions.

  • Identifying Common Outlook Problems: Recognise prevalent issues users encounter with Outlook.
  • Troubleshooting Steps: Follow step-by-step instructions to effectively address and resolve Outlook issues.